Privacy Policy

This Privacy Policy explains how Crixus (“we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you use the Crixus mobile application (the “App”) and our website at crixus.app (together, the “Services”).

By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

Contact: support@crixus.app

1. Information We Collect

Information you provide to us

• Account information — name, email address, username, password, and profile details you enter when registering.
• Content you submit — game moves, invitations, and messages you send to opponents through the App.
• Communications — messages you send to our support team, survey responses, and feedback.

Information collected automatically

• Device information — device model, operating system and version, unique device identifiers, and language settings.
• Usage data — features accessed, screens viewed, session duration, in-app actions, crash logs, and performance data.
• Log data — IP address, access times, and referring pages.

Information from third parties

If you sign in through a third-party service, we receive the information that service shares with us, typically your name, email address, and profile identifier.

2. How We Use Your Information

• Provide, operate, and maintain the Services
• Create and manage your account
• Personalize your experience and remember your preferences
• Respond to your questions and provide customer support
• Send service announcements, security alerts, and administrative messages
• Monitor usage, diagnose technical problems, and improve the Services
• Detect, prevent, and address fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms of Service

3. How We Share Information

We do not sell your personal information. We share information in the following circumstances:

• Service providers — vendors who perform services on our behalf, such as cloud hosting, analytics, crash reporting, and email delivery. These providers are contractually limited to using your information only for the services they provide to us.
• Other users — game moves and messages you send are visible to the opponent in that game.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy continuing to apply.
• Legal reasons — when required by law or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. After account deletion, we delete or anonymize your information within 90 days, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

5. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You can review and edit your account information in the App's settings, and you can delete your account by emailing support@crixus.app. Depending on where you live, you may have additional rights to access, correct, delete, or port your personal data, or to object to certain processing. To exercise these rights, contact support@crixus.app.

7. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact support@crixus.app.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by posting a notice on our website before the changes take effect.

9. Contact Us

Questions or requests about this policy can be sent to support@crixus.app.